概要

An ambitious and enthusiastic professional with demonstrated history of working in the information technology and call center industry.

Throughout, have worked in pressured yet well controlled situations on a managerial position. Seeking better to best.

Versatile, reliable and efficient with 5 years digital communication skills.

Also, obtained a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name.

Personal Highlights - Confident telephone mannerism

-Ability to conduct in-depth research

-Able to remain calm under pressure

- Able to prioritize and multi-task

- Team player; able to bond with & praise team members to create

工作经历

公司标识
customer support representative
Systems Ltd
Dec 2019 - 代表 | Lahore, Pakistan

An ambitious and enthusiastic professional with demonstrated history of working in the information technology and call center industry.Throughout, have worked in pressured yet well controlled situations on a managerial position. Seeking better to best.Versatile, reliable and efficient with 5 years digital communication skills.Also, obtained a position as customer service representative, where my customer relations experience can be fully utilized to improve customer satisfaction and promote the company's brand name.Personal Highlights - Confident telephone mannerism-Ability to conduct in-depth research-Able to remain calm under pressure- Able to prioritize and multi-task- Team player; able to bond with & praise team members to createpositive environment.

公司标识
Email Support Representative
Mind Bridge
Apr 2018 - 代表 | Lahore, Pakistan


I am currently working at Mind Bridge for past 3 years providing customer support for one of America's fortune one hundred companies Uber. I have worked in different line of businesses within this project including B2B support and customer support.

公司标识
Sales Team Lead
Cube Discipline (Rightjobs.pk - RightProperty.pk)
Mar 2016 - Nov 2018 | Lahore, Pakistan


I have worked at Cube Discipline(Rightjobs.pk-RightProperty.pk) for about one year as Sales Team Leader. Responsibilities Handling calls for general inquiries, maintenance activities and Complaints. Maintenance on Customer's Account as per their request. Providing all Product information and handling queries. Follow up of the customer complaints for timely resolutions. Maintaining contact with new and existing customers to advertise the product sales. Responding to sales inquiries from new and existing customers. Producing monthly sales reports. Record sales and send copies to the sales office. Further details about my job experience shall be provided during the interview.

公司标识
Event Manager
Mod Consultancy
Jun 2013 - Apr 2015 | Islamabad, Pakistan

I have previously worked at Mod Consultancy as an event manager for 4 years and gained experience of covering several industrial and corporate exhibitions of different types during this time.

学历

Crescent College
中级/A级, 计算机科学学生, ‎
Computer Science
2010
中级/A级, , ics (physics )‎
2008

技能

熟练 Quality Assurance
熟练 Aesthetic Procedures Knowledge
熟练 American Accent
熟练 Analysis of Information
熟练 Conservation Awareness
熟练 Customer Commucation
熟练 Data Comparison
熟练 Data Entry
熟练 Database Management 
熟练 Email List Management
熟练 Fluent In In English
熟练 Handling Assignments
熟练 Manage Costumer Queries
熟练 MIT Knowledge
熟练 Operations Tasks Management
熟练 Remote Troubleshooting
熟练 Security Principles
熟练 Strong Mathematical Knowledge
熟练 Technical Reporting Skills
熟练 Tying Speed
熟练 Typing Speed
熟练 أخلاقيات الاتصال
熟练 المهارات الهاتفية
熟练 تجارة المبيعات
熟练 عمليات خدمة العملاء

语言

熟练 乌尔都语
熟练 英语