Over nine years successful experienced in Accounting / Reconciliation / Settlement / Net Off / Withdrawal disputes and Digital corporate customers in Operations Dept. developing and implementation in new projects. Innovative professional with proven ability to identify, analyze and solve problems to increase customer satisfaction through expertise.
• Reconciliations for the delivery of the daily, weekly, and monthly transactions to Finance & senior management.
• Accurate reconciliations where appropriate to the Clients within specified Service Level agreements.
• Responds to disputes and ensure that all assigned reports are accurately and timely reconciled to show a true and fair view of processed transaction with partner organizations including banks, payment processing networks, and service providers.
• Perform reconciliation for banks and provide report to Manager & Head Reconciliation for onward submission to senior management.
• Attend to all queries from clients on payments and ensure they are resolved promptly.
• Develop and maintain business relations with all departments.
• To reconcile the settlement accounts.
• Reconciliation of prefund with payable accounts.
• Any other task assigned by the management.
1. Settlement Net Banking:
• Extract MIS reports for payment and settlement of UBP companies.
• Prepare Settlement sheet of e-Banking transactions as well as posting of transactions.
• Posting of 1Link based transactions to their respective accounts.
• Maintain MIS’s and update frequently.
2. Settlement Omni Cash Management Unit:
• Reconciliation and settlement of Omni Corporate client, UBP, Top-up & Buy-Voucher transaction on daily basis.
• Extraction of various MIS’s from Omni portal and preparation of corporate client settlement on daily basis.
• Preparation of posting of corporate client’s income on monthly/Daily basis.
• Balancing / reconciliation on daily basis for all related products.
• Arrange customer complaints resolution as per internal & SBP defined TAT.
• Maintaining daily financials voucher and proper record keeping with prepare states.
• Maintaining MIS of all the essentials working.
• Reconciliation and settlement LESCO/GEPCO project Omni to 1-Link.
• Strong follow-ups & Coordination day-to-day regard work related issue with internal department and corporate clients and maintain healthy relationship.
3. Reconciliation:
• Recovery and posting of corporate user’s commission into GL’s and maintains MIS for record purpose.
• Posting and reconciliation of Monthly e-Banking accrual entries.
• Posting and reconciliation of monthly e-Banking Income and FED entries.
4. Digital Corporate Customers:
• End to end SBP-FX cases process for registration of Corporate/SME customers.
• Complete documents scrutiny and processes accordingly and link send to registered email address via Portal for providing services.
• Centralize process net banking limit enhancement.
• Centralize process UB Online cases.
• Franchise tagging/DE tagging for all Telecom Companies.
• Support all over branches and internal team against related queries.
• Issuing of Commission invoices for UBPS Companies on monthly basis.
• Issuing of invoices to GNB Corporate customers on monthly basis.
Job Responsibilities:
Reconciliation & Accounts Settlement:
• Reconcile all parties account with ledger.
• To maintain Tenant recoveries record.
• Maintain sales sheet.
• Make sales and dispatch sheet.
• Maintaining staff salaries.