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概要
I bring along over 24+ years of impressive career with a history of association with leading & established telecom players from Public (11 years) & Private Sector. I possess rich academic background with credentials include M.Sc. Engg. (Telecommunication Networks) and B.Sc. Engineering (Electronics & Telecom). I believe in keeping self-updated with the recent domain developments & practices and completed 15+ technical training & certifications and a history of participation in domain specific workshops and conferences (Since 2012). I have also completed PMP Certification and acquired ITIL V3 certification training.
In the recent years I emerged as a results-driven leader with expertise in delivering innovative, results focused solutions to technical challenges and ensures services deliverables for benefits realization. My key skills include Technical Direction & Management Consulting, Program/Project Management – Planning, Scheduling, Tracking, Coordination & Execution, Roadmap, Governance, Change & Transformation, Techno-business Vision & Growth, ICT Services, Technology & Telecommunications, Operations & Maintenance - Telecom Networks and Human Resource Management.
Highly acclaimed professional, presented lectures as guest speaker at various technical forums and delivered motivational lecture for Female Engineers at UCP, Lahore. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
As such, I would welcome a discussion regarding opportunities with your organization that fit my background. Please feel free to contact me by phone or email.
项目
工作经历
Director Human Resource & Org. Development
• Handpicked by the management and asked to spearhead overall HR management & operations including HR related organization development and change management initiatives of Worldcall Telecom and its subsidiary companies
• Overseeing development, implementation and monitoring of Human Resource activities, policies and procedures
• Performing HR budgeting, administration, operation and management of HRIS and Payroll System and coordination with Software/IT teams for development and upgrade of these systems
• Working in projects spanning WTL organizational re-structuring & payroll reduction and Upgrade of HRIS
Sr. Manager ICT Projects and Framework
• Leveraged skills in providing an overall framework for all the ICT functions and to steer the overall ICT organization with specific focus on IT security with key involvement in interfacing for internal & external audit
• Capitalised on the industrial skills in planning and managing all IT projects encompassing developing & implementing IT systems, performing feasibility & requirement analysis and ensuring integrated change control
• Assigned additional responsibility of Broadband service quality management whilst coordination with team handles WLL Broadband project and with the partner for new tariffs, packages and services and for complaints/fault resolution
• Projects planned during tenure include CMTS IPDR System – prepared scope document and Worldcall Activity Reporting Portal
Senior Manager Network Operations and Management
• Pioneering role in management of O&M and level 2 configurations for Worldcall Telecom nationwide services: Worldcall WLL CDMA Voice, SMS, data (1X and EvO), MSAN, and Internet-Over-Cable (IOC) broadband services
• Handled array of activities viz. coordination with respective field teams, vendors, Billing, Revenue Assurance teams, Customer Operations, management of various Technical teams and KPI reporting
Key projects undertaken:
• IOT for MVNO with PTCL (2012)
• Huawei Data Core expansion project (2011)
• Samsung Access Network Integration with Huawei Core project (2011)
• USF MTR and GTR projects (2010 – 2012)
General Manager NSS, (North), WLL
• Shouldered the accountability of WLL NSS including O&M of 4 CDMA MSCs, HLR, WIN, PDSN, AAA, media gateways, SDH and Data core network
• Diligently managed project “Partial Replacement of Samsung CDMA Rev.0 WLL network by upgraded Huawei Rev – a network in a phased out plan” involving installation, commissioning of the new WLL network and then cut-over of six major cities\' service to it
WorldCall Telecom Limited
• Entrusted to manage O&M of LDI network (long distance and international), VOIP NGN and Intelligent network and management of relevant technical teams and Global LDI NOC
Facilitated as a team member of following projects:
• Planning for Soltelco GSM Project – Somaliland (2005)
• Siemens Surpass NGN Long Distance and International project for Worldcall (2005)
• Siemens and Infitel Intelligent Network Project for Worldcall (2005-2006)
• Huawei LDI project for Worldcall (2007-2008)
Divisional Engineer, Exchange Planning, Installation and Commissioning
• Imperative role in exchange planning, traffic engineering and performance reporting for all PTCL digital exchanges (Central regions – LTRs, GTR, MTR, CTR etc.) besides providing guidelines to various OMCs for congestion removal
Divisional Engineer, OMC & Digital Transit Exchange
• Spearheaded operations & maintenance of EWSD Digital Transit Exchange having 7,00,000 BHCA capacity and 25000 ISUP Trunks with exchanges all over Pakistan, IVR VMS and Toll Free services along with operator support system (DSB)
Assistant Divisional Engineer
• Managed a spectrum of activities spanning operation & maintenance, network management, traffic routing, performance reports, tariff and traffic handling of 14 EWSD digital exchanges
• Received basic training in various fields of telecommunication at the Telecommunications Staff College, PTCL, Haripur
• Availed the opportunity of working in office of Project Director Digital and Special Complaints Cell, Customer Operations PTCL Lahore for three months each as a field trainee
• Gained knowledge on preparation of planning documents and diagrams using AutoCAD under guidance of D.E Projecting
