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概要
Having added value to my academic armor, my record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. My objective is to work with the best in an environment that provides me the opportunities to sustain a steady and even growth, both, in a professional and a social way. My goal is to aim higher than the last set mark, continue to learn and grow, while making a distinctive name for myself in the industry.
Specialties:
B2B
B2C
Supply Chain Management
工作经历
Senior Sales Executive Leading to Client coordination
Responsible for:
Managing a team 6 Representatives, 5 Sales Executive and 1 QA Representative.
Conducting Inbound and Outbound Sales for Cable, Internet, Home Phone, Wireless, Home Phone & Home Automation.
Forwarding potential leads to Executive's for Maximizing Sales.
Working with Clients on day to day basis for maximizing sales on various providers namely (Direct TV, At&t, At&t U-Verse, Viasat, Comcast-Xfinity, Spectrum, Mediacom, Cox Communication, Vivint, ADT, Etc).
Conducting training programs offered by clients for executives with new updates.
Forwarding Day-End reports on daily basis to Manager, Director Operation and CEO.
Inbound Sales Specialist
Responsible for:
Providing extended warranties for Consumer Electronic Appliances (Cellphones, tablets, Computers, laptops and other appliances).
Dealing with Top Resellers in U.S (Amazon, Walmart, Target, Costco, B&H Photo, Sam's Club, Bestbuy, Office Depot).
Cross-selling to new and existing Customers who have services with At&t, Verizon, Sprint, T-Mobile, Applecare.
Explaining the process of filing a claim.
International Sales Executive
Responsible for:
Conducting Inbound and Outbound sales for Cable, Internet, Home Phone & Home Security.
Inbound sales for top providers in U.S(Comcast-Xfinity, Spectrum, Mediacom, Cox Communication, Cable One).
Provided Quotes/Offers based on qualifying questions.
Upselling to new and existing customers.
Lead generation for new and existing Business Customer's.
Lead Generation for At&t and transferring calls to DGS local office in US and Jamaica.
Internal Audit Executive
Responsible for:
Monitoring and Evaluation of calls.
Live chat and emails on the basis of provided guidelines
Customer Support Executive
Responsible for:
Outbound Sales Campaigns (Auto Insurance, Live Transfers, Surveys & Home security, Lead generation.
Inbound Sales Campaign (Peddle)
Working for Peddle, one of the biggest used car buyer in U.S.
Conducting Inbound Sales.
Providing Excellent customer Service skills to Customers.
Provide Quotes/Offers to customer's based on the condition of the car.
Negotiations/ Collection Executive
Responsible for:
Dealing on Accepted, delayed and denied cases.
Conduct verification checks with Insurance Companies.
Controlling and managing medflow functions.
Conducting Negotiations and Collections Adjusters.
Making appointment with adjusters.
Global Operations Executive
Responsible for:
Coordination both internationally and locally between Hr, finance and payroll.
Dealing with internal and external stakeholders of the company.
Writing business development proposals.
Controlling and managing CRM functions.
Conduct employment verification checks.
internship
Responsible for:
Collection and forwarding of freight rates for various destinations.
Generation and execution of sales leads for Imports and Exports.
