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Usama Ibrahim
Walmart VA
Zabi Walmart Center - Bhakkar, Pakistan
概要
- Moving from team member to team director, my experience in customer care and virtual assistance has given me valuable skills.
- I'm good with MS Word and know a bit about making websites, and I'm excited to learn Python too.
- I promise to always give my best effort. With a focus on providing excellent service and building strong connections, I'm eager to bring my mix of leadership, customer care, and technical skills to your team, helping it grow and succeed.
项目
Machine Learning Approaches for Early Detection of Lung Cancer
工作经历
Walmart VA
Zabi Walmart Center
Jun 2023
- Aug 2023
| Bhakkar, Pakistan
In my role, I effectively engage with customers to understand their queries and provide tailored solutions to address their concerns. This involves active listening, problem-solving, and clear communication to ensure customer satisfaction and loyalty.
Amazon Virtual Assistant
Manisofts | Ecommerce Business Consulting Agency | Bhakkar
Nov 2022
- May 2023
| Bhakkar, Pakistan
In my role, I handle customer queries, process orders, and manage client Amazon accounts, ensuring seamless operations and client satisfaction
学历
University of thal
学士,
理工学士,
Information Technology
2023
Punjab Group of Colleges
中级／A级,
,
Engineering
2019
技能
中级
Amazon Web Services (
中级
Analytic Reporting
初学者
Call Handling Skills
熟练
Call Headlining
中级
Client Dealing
初学者
Client Dealing
中级
Communication Skills
初学者
Coordination Skillss
中级
Creative Desigin
初学者
Cross-Cultural Communication Skills
中级
Customer Care Representation
中级
Customer Interaction Management
初学者
Customer Sales
中级
Customer Satisfaction Management
中级
Customer Service
中级
Customer Services
初学者
Efficient Customer Dealer
中级
Fluent in English
中级
Listening to Customers
中级
Microsoft Applications Experience
初学者
Negotiation Skills
中级
Pressure Handling
中级
Report Writing Skills
中级
Reporting Abilities
中级
Telemarketing Skills
熟练
Telesales
熟练
Time Management
语言
中级 英语
