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概要
Experienced and reliable customer service representative with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone.
工作经历
Customer Support Representative CSR
Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
TSR
Sells products by establishing contact and developing relationships with prospects recommending solutions. Maintains relationships with clients by providing support, information, and guidance researching and recommending new opportunities recommending profit and service improvements.
