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工作经历
Khushali Microfinance Bank (Cso)
1. Assisting customers with various banking transactions, including deposits, withdrawals, and account inquiries.2. Providing information on bank products and services, such as loans, savings accounts, and credit cards.3. Helping customers open new accounts and assisting with account maintenance tasks.4. Addressing customer inquiries related to online banking, mobile banking, and other digital services.5. Resolving issues with account discrepancies, unauthorized transactions, or fraudulent activity.6. Promoting and explaining bank policies, procedures, and regulations to customers.7. Processing loan applications and assisting with loan-related inquiries.8. Collaborating with other bank departments, such as loan officers, mortgage specialists, and branch managers, to meet customer needs.9. Ensuring compliance with banking regulations and policies, including Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.10. Providing exceptional customer service to enhance customer satisfaction and loyalty.