Engaging with Billing and customer service team to ensure they can provide first class service to the customers and corporate customers issues are dealt correctly with speed and efficiency. Maintain communication between various departments to resolve customer problems and achieve result.
Responsibilities:

Responsible to manage Debt collection team and to accomplish their targets with the overdue bills to reduce Debts of the company.

Responsible to set work goals for the Billing, customer service and metering team.


Guiding customer service team to handle customer enquiries, complain and supply factual information relating to customers about price and their account information.


Leading different department to resolve customer’s complaints to the highest possible standard.

Co-ordinating with the management by formulating new marketing and sales tactics to achieve their sales target.


Responsible to train and develop new sales team associates by guiding them with the new selling techniques.


Responsible to increase sales of the team and helping them to achieve their target.


Monitoring the performance of sales team and implementing new initiatives by making sure all staff understand them.

By analyzing and developing quality control processes with present standards.


Implementing strategic business plans and setting targets for the sales team.


Trained and develop new sales team associates about company products, their selling techniques and company procedures.


Implementing new initiatives and making sure all staff understands them.


Responsible for preparing and managing payroll of employees.

By analyzing and developing quality control processes with present standards.


Implementing strategic business plans and setting targets for the sales team.


Trained and develop new sales team associates about company products, their selling techniques and company procedures.


Implementing new initiatives and making sure all staff understands them.


Responsible for preparing and managing payroll of employees.

By analyzing and developing quality control processes with approved standards.
Implementing strategic business plans and setting targets for the sales team.
Coordinating with the management by formulating new activity to achieve their sales target.
Trained and develop new sales team associates about company products, their selling techniques and company procedures.
Implementing new initiatives and making sure all staff understands them.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.

Implementing strategic business plans and set sales targets.
Coordinated with the management by formulating activity and results reports.
Trained and developed new sales team associates in products, selling techniques and company procedures.

Contact business owner by telephone in order to solicit sales.
Strengthened merchandising and promotional strategies to boost sales.
Responsible to close the sales.
Explain products, services, and prices to customers and answering their questions.

Managing the staff of 70 people including their time keeping and Salaries.
Manage the work schedules for all team members to maximize shift coverage so they would be able to achieve their daily goals.
Supervised contractor work processes and adherence to project schedule.

Contact businesses or private individuals by telephone and convince them to invest their money in stock market.
Providing analysis of the stock market to the customers and guiding them to invest their money in bull companies.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Deal with the Promotional planning and managing the price of the product.