Installing, configuring, testing and maintaining operating systems, application software and system management tools
Diagnosing, troubleshooting and identifying solutions to resolve system issues
Installation, Maintaining and troubleshooting of MAC Pro with On the Air Express & Videosoftware's as Play-out & Broadcast and Final Cut Pro.
Trouble-Shooting of Software related problems on Windows XP\Vista/7/8\10 & MAC-OS.Windows Server 2008/2012/2016
 MAC Pro (Notebook), Mac & I-Mac, system with adobe premior for the Grabbing and EditingFootages and Adobe CS 3/4/5/6 and Adobe CC 2014/2015/2017/2018 and configured user’s accounts,network sharing and security between windows operating system and MAC OS.
Trouble-Shootings of software / Hardware, Remote Desk-based Support, Windows XP\Vista/7/8\10 & MAC-OS.Windows Server 2008/2012/2016 
Installing and Diagnosing Computer Software and Hardware Systems, Networks & Printersfaults.
Planning and undertaking scheduled maintenance upgrades.
Talking to clients and computer users to determine the nature of problems.
Supervising Junior Engineering & Technical Staff.
Checking computer Equipment for Electrical safety. 

Managing and monitoring all installed systems and infrastructure
Installing, configuring, testing and maintaining operating systems, application software and system management tools
Diagnosing, troubleshooting and identifying solutions to resolve system issues
Installation, Maintaining and troubleshooting of MAC Pro with On the Air Express & Videosoftware's as Play-out & Broadcast and Final Cut Pro.
Trouble-Shooting of Software related problems on Windows Server 2008/2012/2016 ,Windows XP/7/8 /10 & MAC-OS . 
 MAC Pro (Notebook), Mac & I-Mac, system with adobe premior for the Grabbing and EditingFootages and Adobe CS 3/4/5/6 and Adobe CC 2014/2015/2017/2018. And configured user’s accounts,network sharing and security between windows operating system and MAC OS.
Trouble-Shootings of software / Hardware, Remote Desk-based Support, Windows Server 2008/2012/2016 ,Windows XP/7/8 /10 & MAC-OS . 
Installing and Diagnosing Computer Software and Hardware Systems, Networks & Printersfaults.
Planning and undertaking scheduled maintenance upgrades.
Talking to clients and computer users to determine the nature of problems.
Supervising Junior Engineering & Technical Staff.
Checking computer Equipment for Electrical safety. 

Managing and monitoring all installed systems and infrastructure
Installing, configuring, testing and maintaining operating systems, application software and system management tools
Ensuring the highest levels of systems and infrastructure availability
Diagnosing, troubleshooting and identifying solutions to resolve system issues

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

Entering customer and account data from source documents within time limits
Compiling, verifying accuracy and sorting information to prepare source data for computer entry

Setting up workstations with computers and necessary peripheral devices
Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Installing and configuring appropriate software and functions according to specifications

Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
Ensuring the adequacy of sales-related equipment or material
Responding to complaints from customers and give after-sales support when requested