概要

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through one years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.

工作经历

公司标识
Assistant Administration
Pepsi Shamim&Co
Jan 2023 - Dec 2023 | Multan, Pakistan

1.working as a administrative assistant(jan-2023/dec-2023)Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Scheduled office meetings and client appointments for staff teams.Sorted and distributed office mail and recorded incoming shipments for corporate records.Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.Executed record filing system to improve document organization and management.Created and maintained databases to track and record customer data.Processed customer orders accurately and within agreed timeframes to meet service standards.Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.Opened and properly distributed incoming mail to promote quicker response to client inquiries.Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

公司标识
Logistics Supervisor
Shamim & Co (Pepsi Cola Bottlers)
Mar 2022 - Jan 2023 | Multan, Pakistan

Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.Organized warehouse space and planned layouts to allow for maximum storage capabilities.Reviewed order data to verify transactions and shipping dates.Verified effective and timely implementation of operational goals by prioritizing tasks.Verified transactions, product orders and shipping dates and entered information into databases and reports.Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

学历

National College of Business Administration & Economics (NCBA&E)
学士, 商学士/理学士, Computer Science‎
Information Technology, Computers, Management
CGPA 2.67/4
2023
Government Degree College Alipur
证书, intermediate‎
Pre-engineering
Completed
2019
Grace Computer Center & Training Institute
大专, Microsoft‎
Diploma In Office Automation
Completed
2018
Rashid Minhas Higher Secondary school
证书, Matriculation‎
Science
Completed
2016

技能

中级 Accounts Administration
中级 Accounts Administration
中级 Accounts Finalization
熟练 Accounts Management
中级 Accounts Reconciliation
中级 Adaptability and Flexibility
中级 Admin Assistance
熟练 Admin Management
中级 Administration Skills
熟练 Administrative Management 
熟练 Administrative Procedures Command
熟练 Administrative Skills
中级 Analytical Skills
熟练 Behavior Change Communication
中级 Bookkeeping
中级 Branch Banking
熟练 Call Handling
中级 Cash Collection
中级 Cash Handling Skills
中级 Client Relationship Management
中级 CMT Operations
熟练 Communication Skills
初学者 Communication Skills Listening Team Management Ms Office Customer Service
中级 Computer Proficient
初学者 Contract Law Knowledge
中级 Coordination Skills
中级 Customer Acquisition Skills
熟练 Customer Analysis
中级 Customer Relationship Management
熟练 Customer Service
中级 Customer Service Skills
熟练 Data Analytics
中级 Data Management
中级 Data Reconciliation
初学者 Due Diligence
熟练 Efficient Management
熟练 Export Management
熟练 Fast Learner
熟练 Feedback Assessment
中级 Financial Assistance
中级 Financial Statements Management
中级 Fluent in English
中级 Global Customer Services
中级 Handle Outbound Calls
中级 Interpersonal Leadership
初学者 Inventory Control
初学者 Labor Laws
中级 Legal Administration
中级 Legal Advisory
初学者 Legal Affairs

语言

熟练 旁遮普语
熟练 乌尔都语
熟练 Saraiki
中级 英语