خلاصہ

Results-driven Client Support Specialist with expertise in delivering exceptional customer service, resolving complex queries, and building strong relationships with clients. Proven track record of consistently meeting and exceeding client satisfaction targets, with a strong focus on prompt response times, effective problem-solving, and seamless communication. Skilled in security services, with a keen ability to upsell and cross-sell, driving business growth and revenue increase. Collaborative team player with a passion for process improvement, contributing to enhanced internal efficiencies and client experience. Committed to continuous learning and development, staying up-to-date with industry trends and best practices to deliver informed support and guidance to clients.

تجربہ

کمپنی کا لوگو
Controller
Auxilium Services Ltd, Oldham, England
فروری ۲۰۱۹ - موجودہ | Islamabad, Pakistan

I am working here as a Controller call center manager.our company is a UK base security company, We are dealing with the internaational clients and emlpoyees. We are using a few softwares related to security business and i have complete knowledge regarding Map and basic comuter skill as we are using it mainly in our Business.

تعلیم

Abdul Wali Khan University Mardan
بیچلرز, بیچلرز ان آرٹس, ‎
Islamic Studies, Sociology
2018

پیشہ ورانہ مہارتیں

ماہر Call Control
ماہر Client Deaaling
ماہر Communication Skills
متوسط Conflict Management
ماہر Control Room Operation
ماہر Control Room Operations
ماہر Cooordination Skills
ماہر Customer Support Representative
ماہر Email Etiquette
ماہر Fluent in English
ماہر Handling Assignments
ماہر Learning Quickly
ماہر Oral Communication Skills
متوسط Public Relation
ماہر Quality Control Cutting
ماہر Quality Control Knitting
ماہر Report Writing
متوسط Resource Mobilization And Monitoring

زبانیں

ماہر پشتو
متوسط ملیشیائی
ماہر اردو
ماہر انگریزی

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