概要

An experienced Business Analyst with 3 years of experience the Software Development Life Cycle (SDLC). Experienced in incrementally building Products, Identifying User Stories, Analyzing, Developing, Testing, and Supporting Business Process Modeling, and Conducting Gap Analysis in various industries

工作经历

公司标识
Software Business Analyst
Global e-Commerce Services
Jan 2022 - 代表 | Karachi, Pakistan

Project: A financial accounting system for Travel Agencies having capability to interface with Global Distribution System
Summary: This is an Agile project, where I serve as a Business Analyst. Global E-Comm is part of Travelport, a worldwide travel retail platform with $2.5 billion in annual revenues.
Responsibilities:
• Requirements analysis, elicitation and roadmap planning• Manage communication between the stakeholders• Prepare documentation based on the requirement of the project

公司标识
Business Analyst | QA
Lime Software Logics
Jan 2019 - Jan 2022 | Karachi, Pakistan

Summary: Lime Software Logics (Pvt) Ltd. is a midsized organization, which provides IT services and specializes in customer support software.
Project: To ensure smooth, seamless implementation of the modules for Web Applications, using the Agile Methodology. Produced documentation for upcoming projects and worked on product backlogs by writing User Stories, creating Screen Mockups, wrote several Use Cases to identify different Business Process Flows
Responsibilities: 
• Elicit, Gather & Analyze the requirements• Assist in the definition of project scope and ensure technical feasibility• Prepare BRD, FSD, and other documents as needed to enable successful implementation• Develop a detailed project plan to monitor and track progress• Schedule meetings with clients to clarify requirements & manage communications between teams• Manage customer satisfaction within the project transition period• Ensure that all projects are delivered on time & plan strategically to improve results• Responsible to prepare & draft a detailed bug report after testing the application• Conducting post-project evaluation and identifying successful & unsuccessful project elements

公司标识
Senior Executive
Lime Software Logics
Jan 2018 - Jan 2019 | Karachi, Pakistan

• Managing client accounts• Provide support over the emails to the clients• Attend meeting sessions with the internal teams• Assign tasks to and manage junior resources• Responsible to prepare & report a detailed bug report after testing the application

公司标识
Junior Executive
Lime Software Logics
Sep 2015 - Jan 2018 | Karachi, Pakistan

• Provide support over the emails to the clients• Prepare test cases & execute them• Responsible to prepare & report a detailed bug report after testing the application

学历

University of Karachi
硕士, 科学硕士学位, ‎
Computer Science
2022
University of Karachi
学士, BSc, ‎
Physics
2015

技能

熟练 English
熟练 IT Support Responsibilities
熟练 Relations Management
熟练 عمليات خدمة العملاء

语言

熟练 英语