概要

Career objective anticipating in operation Department and seek more knowledge in a reputable organization so as to apply my skill and enhancing my capabilities for services and operation in order to perform mu duties.

工作经历

公司标识
Exactive Assistant
Rubik\'s technologies
Mar 2021 - 代表 | Lahore, Pakistan

-Analysis and making meaning of research to help upper management make informed decisions.- Interaction with office visitors to make them feel welcomed.- Staying organized by using CRM to keep track of all correspondence and ERP for back office tasks.- Using Microsoft products to help uper management in documentation and communication.- Schedule and plan meetings and appointment.- Sorting and Distribution communication in a timely manner.perform receptionist duties when needed .Skills _ Process Improvement . Executive calendar management , Event planing , meeting facilitation, office administration , appointment scheduled.

公司标识
Travel Agent
Pak Travel Agency
Jan 2020 - Feb 2021 | Lahore, Pakistan

- Help clients identify their idea travel package based on their suggests and requirements.
-Study and assimilate all information regarding travel destination such as prices,weather,language,currency,customs,etc 
-Regularly maintain a good relationship with our customers.
-Provide end to end service while organizing a trip from booking the tickets,reserving the hotels and creating the itinerary.
-Provide all relevant and essential information to the tourists regarding their travel like guides,itinerary,brochures,and maps.
-Sell the appropriate tour package to the right customer.

公司标识
Customer Relationship officer
Minisoo Life Style Pakistan
Aug 2017 - Jan 2021 | Lahore, Pakistan

-Resolving customer complaints quickly efficiently.
-Keeping customer updated on the latest products in order to increase sales.
-Meeting with managers in the organization to plan strategically.
-Expanding the customer base by upselling and cross-selling
-Understanding Key customer individual needs and addressing these.
-Conducting business reviews using CRM programs.
-Knowing your competition and strategizing accordingly.

学历

NCBA&E
硕士, 科学硕士学位, Marketing‎
Marketing Management
等级 A
2021
Punjab University
学士, 贸易学士, B.Com‎
Commerce
所占比重 70%
2017

技能

熟练 Communication
初学者 Accounting Skills
熟练 Accounts Administration
初学者 Administration Knowledge
初学者 Administrative Skills
熟练 Administrative Tasks
熟练 Admissions Counseling
熟练 Admistartive Assistance
初学者 Attendance Maintenance
熟练  Talent Acquisition
初学者 BOQ
初学者 Call Handling Skills
熟练 Career Advisory
熟练 Client Dealing
熟练 Computer Proficient
熟练 Cooordination Skills
熟练 Coordination Skills
初学者 Corporate - Procurement / Administration Departmen
熟练 CRM Command
熟练 Custom CRM
熟练 Data Processing
初学者 Database Impact
熟练 Dynamic Communication Skills
熟练 Email Writings
熟练 ERP Knowledge
初学者 Exceptional Time Management
熟练 Executive Management
熟练 Fluent in English
初学者 Fluent In English and
熟练 Front Office Support
初学者 Guest Service Management
熟练 Handling Assignments
初学者 HFO Operations Handling
初学者 Instruments Drawing
熟练 Japanese Teaching
熟练 Korean Teaching
熟练 Maintenance Management
熟练 Microsoft Excel
初学者 Microsoft Outlook
初学者 MS Excel
熟练 Ms Office,Power Point Excel
熟练 Ms word,excel, email, outlook,ppt
初学者 Office Administration
熟练 Office Support
熟练 Operations Responsibility
熟练 Operations Tasks Management
初学者 People Oriented
熟练 Presentation Skills
初学者 Procurement
熟练 Proficient in Mandarin

语言

初学者 英语