概要

To obtain a responsible, challenging and career growth- oriented position in the field of Information Technology.


工作经历

公司标识
IT Support Executive
Haleeb Foods Limited
Feb 2015 - 代表 | Lahore, Pakistan

Helping and assisting network administrator in his projects/deployment and routine tasks
 With limited responsibility for IT services/operations on the absence of network admin
 Providing technical support regarding computer/internet issues
 Software installation/email configuration/system domain joining
 New system and desktop windows, office related software installation
 Hardware replacing and hardware fault tracing for desktop machine
 Responsible for the availability of internet/ and required application software at user end
 Resolve ticketing complaints and issues and make them updated status. Complete system support of
Head Office.
 Scheduled backups of HOD's data/email backup on external and reliable storage
 Adhoc backups of leaving employees data and email
 Laptops takeover and reissuance
 Manage employee backup on CD/DVD and provide copy when someone require
 Monitoring of network printers, performance and servicing when require.
 Supporting to Remote areas regarding email/applications/other issues via phone, remote desktop
connection.
 Coordination with procurement concerns regarding Repair and Maintenance and new purchase items.
And follow till repair & Maintenance complete
 IT inventory - inventory updating with coordination other concerns at other locations
 Making Purchase requisition. Receive R/M from vendor. Make GRN. Coordination with accounts
department and vendor as well.
 Responsible for IT R/M (repair and maintenance). Those receive from other locations
 Research and suggest quality IT equipment when department ask for. i.e. Printer, Scanner, computers
 Looking inward and outward of all kind of IT related new/old equipment sent to /received from Head
Office to other location
 Research and suggest quality IT equipment when department ask for. i.e. Printer, Scanner, computers
 Responsible for inward/outward for all kind of IT related new/old equipment send/receive from Head
Office to other location
 Maintain and mange discard items inventory with the coordination of regions concerns.
Or visiting there if required.

学历

Virtual University of Pakistan
硕士, 科学硕士学位, MIT ( In Progress )‎
Accounting, Computer Network, Information System, Networking, C++, Operating System, Data Structures, System Network, WIMAX, MCITP 2008
CGPA 3.2/4
2021
SUPERIOR Group of College
学士, , Bachelors of Commerce‎
Accounting & Finance
2006

技能

熟练 Analytical Skills
熟练 eSupport
熟练 IT Knowledge
熟练 Live help System support
熟练 Receptionist Duties
熟练 Record Keeping
熟练 رعاية العميل

语言

熟练 乌尔都语
熟练 英语

Zahoor 联系人