IT support engineer with 2+ years of experience enhancing IT operations across the enterprise. Advanced expertise in LAN/WAN administration, technical support, and integrated software applications. Strong knowledge and comfort within Windows and Linux servers, DNS server, application server, Windows Active Directory, DHCP, and Cisco network infrastructure and peripheral processes.
Configure network hardware such as servers, routers, and switches.Upgrade, repair, and maintain computer networks.Troubleshoot various network issues.Assist network architects with the design of network models whenever needed.Deploy and update company-wide software.Manage servers and operating systems.Implement security measures.Manage physical and cloud network storage.
As a technical support engineer
Setting up a new network and connecting it to the existing network using a machine functioning as a router, thus creating an internetworkConfiguring machines in users' homes or in remote office sites and enabling these machines to connect over telephone lines to your networkConnecting your network to the Internet, thus enabling users on your network to retrieve information from other systems throughout the world