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概要
Experienced technical professional with a strong foundation in network engineering and technical support. Skilled in configuring and troubleshooting network infrastructure to ensure optimal performance and reliability. Proficient in customer service, with a background in resolving complex issues related to internet connectivity and network operations. Previous experience includes roles as an IP Datacom Engineer at Huawei, where I specialized in designing and implementing IP-based data communication solutions. Currently excelling as a Junior Network Administrator, responsible for network administration tasks and supporting network upgrades. Dedicated to delivering high-quality solutions and enhancing operational efficiency.
项目
工作经历
Junior Network Administrator
Managing and maintaining network infrastructure in a dynamic data center environment.
Configuring Juniper, pfSense and Nortel firewalls to enhance network security and control access.
Supporting end-users in resolving network connectivity issues and IT-related concerns.
Proficient in server management, including installation, configuration, and maintenance.
Assisting in network configuration, ensuring optimal performance and security.
Conducting regular monitoring and troubleshooting to ensure network stability.
Collaborating with senior administrators on network expansion projects and upgrades.
Implementing and documenting network policies and procedures.
Providing frontline support and technical assistance to ensure seamless operations.
Configuring and maintaining LAN networks, ensuring reliable connectivity across the organization.
Managing setups and DHCP configurations to optimize network segmentation and performance.
IP Datacom/Network Engineer
Acting as a Technical implementation Engineer at Oman Tel Project.
Participating in the Integration Planning and design of project delivery including the deployment solution, Data migration solution and Cutover Solution.
Version/Patch/License/Link Bandwidth upgrade of ATN. devices.
Service Migration from ATN910C, ATN950B/C/D devices to NE8000-M8/M14 devices.
Configuring protocols like OSPF, ISIS, BGP, MPLS L2/L3VPN, ACLs etc on various Huawei devices.
Technical Support Engineer
Provided comprehensive technical support to customers of an internet service provider, Sybrid Pvt Ltd.
Configured and installed modems, ensuring optimal network connectivity for residential and business clients.
Addressed customer concerns and resolved issues related to slow browsing speeds promptly and effectively.
Conducted thorough troubleshooting to identify root causes of connectivity and performance issues.
Educated customers on network settings and equipment usage to enhance their overall internet experience.
Maintained detailed records of customer interactions, troubleshooting steps, and resolutions for future reference and improvement initiatives
Monitored Network management system (NMS).
Internee
Assisted General Manager of CDN and cache department in configuring, relocating and maintaining data servers of Akamai, Facebook, YouTube and GGC. Meetings with vendors of Huawei, NE and IBM.
Demonstrated respect, friendliness and willingness to help where ever needed.
Worked to maintain outstanding record consistently arriving at work.
