概要

Experienced Executive with more than 6 years in Business Operations and sales in PTCL. Complemented by 1year at Nestle Pakistan Ltd. Adept at optimizing operational processes and driving sales growth. Holds a solidbackground with 2 years as an Admin & HR Executive at an international NGO, showcasing versatile skills inmanagement and organizational development. Proven track record in fostering cross-functional collaborationand enhancing overall business efficiency.

项目

Kotli Paen - Dry Area
CGGC Balakot HPP

工作经历

公司标识
Assistant Manager - Business Operations
Pakistan Telecommunication Company Limited (PTCL)
May 2018 - 代表 | Abbottabad, Pakistan

Sales & Marketing • Technical Recruitment/Training • MTTP/MTTR • Sales Target for Different Heads • Enhancement of Revenue • Sales & Customer Care Training • Bulk Sales in the form of High-Rise Projects.
Impact • Achieved 110% Target for the Year 2023. • Achieved 108% of Revenue Target for Year 2023. • improved sales pitch & growth. • Highest Revenue Target Achievement for the Year 2023. • 26% Contribution for Sales for the Regional Sales Target. • Generated Bulk Number from High-Rise Projects. • High-Data Rate Migration & Sales
Award • Awarded Certificate for Highest Target Achievement for FlashFiber in Sales Team & RD. • Recognized for Highest M1 /M2 Billing.

公司标识
Field Support Manager
Nestle Pakistan Limited
Jan 2017 - Dec 2017 | Abbottabad, Pakistan



Achieved Sales, Revenue & Growth Targets for the Year

Retail growth, Territory Expansion
Availability of product assurance in retail
Marketing Campaigns to uplift the Sales
Display Maintenance &
rade Marketing & Distribution
Trade Score maintenance for Retail, Top-Shops & Small grocers.

公司标识
Team Leader & Call Centre agent
Lowdhams Communication UK
Feb 2012 - Nov 2013 | Abbottabad, Pakistan


On Job Training Session with Live Examples
Identification of problems & resolution
Pre-HR Services
Data Collection for Candidates
Management and resolving customer complaints
Identify and escalate issues to supervisors
Research required information using available resources
Research, identify, and resolve customer complaints using applicable software.

公司标识
Admin & HR Executive
DANISH Refugee Council , Denmark
Mar 2006 - Apr 2008 | Mansehra, Pakistan


Developing Training program for Field & Office Staff.
Behavioral, Attitude & Deliverence Traning.
Providing administrative and clerical support.
Maintaining electronic and or hard copy filing system.
Opening, sorting, and distributing mail to various professionals in the office.
Attending disciplinary, grievance, and capability meetings.
Assisting in resolving problems.
Running errands to the post office, office supply store, etc.
Answering phone calls and taking messages.
Preparing and editing documents like letters, reports, memos, and emails.
Scheduling and coordinating meetings, appointments, and travel arrangements for other professionals.
Taking dictation and maintaining a store of office supplies.
Recording minutes of meetings
Writing up monthly reports for the senior managers of any issues of concern.
Handling requests from other professionals.
Strictly adhering to office policies and procedures, especially regarding confidentiality.
Producing contracts and starter packs for new employees.
Overseeing the employee benefits scheme.

学历

Hazara University, Dodhial
硕士, 贸易硕士学位, M.Com‎
Accounting & Finance, Business Management, HRM and Information Technology
所占比重 61%
2016
Institute of Cost & Management Accountancy of Pakistan (ICMAP)
证书, ACMA‎
Accounting & Finance, Human Resource, Management
Completed
2013
University of Peshawar
学士, , Bachelors in Commerce‎
Accounting , banking & finance , Audit , Economics , Cost Accounting ,
所占比重 56%
2011

技能

熟练 Administration & Logistics
熟练 Administration Activities
熟练 Client Relationship Maintaining
熟练 Collections Handling
熟练 Computer Literacy Skills
熟练 Conservation Awareness
熟练 Cooordination Skills
熟练 Correspondences
熟练 Customer Acquisition Strategies
熟练 Customer Service Certification (CBP)
熟练 Customized Adaptation
熟练 Data Miniing
熟练 Employee Relations Management
熟练 English Writing
熟练 Excellence Standard
熟练 Excellent Time Management Skills
熟练 Excellent word processing and excel knowledge and
熟练 Field Data
熟练 Filing / Paper Management
熟练 Finance Administration
初学者 Fleet Management
熟练 Flexibility
熟练 Fluent in Englisha
熟练 Front Desk Responsibilities
熟练 Good Communication & Written Skill
熟练 Handling Assignments
初学者 HRM Command
熟练 Independent Self Starter
初学者 Information Technology Command
熟练 Inspection Implementation
熟练 Interpersonal & Communications Skill
熟练 Inventory Management
初学者 IT HR
熟练 Knowledge Management
熟练 Korean Teaching
熟练 Legal Affairs Management
熟练 Manage Client Relationships
熟练 Network Security Administration
熟练 Nutrition Management:
熟练 Office Management Skills
熟练 ONTIME COMPLETION OF TASKS
熟练 Opeartions Handling
熟练 Organization Skils
中级 Peachtree Command
熟练 performance and attendance
初学者 Presentation Skills
熟练 Problem Solving Skills
初学者 Procurement
熟练 Production Quality Monitoring
中级 Proficiency with Office technologies (Fax

语言

熟练 英语

Saad 联系人

Amjad Islam
Nestle Pakistan Limited