Diligent and detail-oriented Litigation Support Officer with a comprehensive background in handling faxing tasks, litigation tasks, and quality assurance procedures. Proficient in managing multiple departmental requests efficiently and ensuring timely processing of legal documents. Skilled in maintaining data accuracy and providing exceptional support to legal teams. Adept at e-filing, documentation extraction, and quality control measures.
 
Faxing Tasks:
 

Signed agreement cases individually, ensuring adherence to company standards.
Managed faxing live requests from multiple departments on a frequent basis.
Oversaw the generation of live requests for agreement bills and documents, prioritizing urgent requests.
Uploaded necessary documents promptly into the system in response to urgent requests.
Maintained a data sheet of signed confirmation letters for accurate record-keeping.
Received faxes on the system and labeled documents for distribution to the respective departments.
Provided hourly updates on task progress and completion.

 
Litigation Tasks:
 

Maintained the master sheet for EAMS FileNet, ensuring accurate and up-to-date documentation storage.
Extracted necessary documentation from EAMS FileNet for use in various legal processes and tasks.
Uploaded documents on EAMS in accordance with established protocols and instructions from higher management.
Retrieve documentation from EAMS and promptly upload it into our system upon receiving urgent requests via the company board.

 
Quality Assurance:

Conducted quality checks for signed agreements/cheques to ensure accuracy and compliance.
Maintained spreadsheets for WC QA (Quality Assurance) and provided hourly updates.
Compiled and sent shift-end reports to concerned parties.

 
Skills:

Faxing Management
E-Filing
Documentation Management
Data Entry and Accuracy
Quality Control Procedures
Communication Skills
Attention to Detail
Time Management
Multitasking

Results-oriented Telemarketing Agent with experience in promoting Etisalat SIM cards to potential customers in the UAE market. Proven track record of effectively engaging with prospects over the phone and persuasively communicating the benefits of Etisalat services. Skilled in meeting sales targets, building rapport with customers, and navigating objections to close deals. Committed to delivering exceptional customer service and contributing to the success of sales campaigns.
 

Conducted outbound calls to individuals across the UAE, promoting Etisalat SIM cards and explaining their features and benefits.
Utilized persuasive communication techniques to generate interest and encourage potential customers to purchase Etisalat SIM cards.
Effectively handled objections and concerns raised by prospects, providing accurate information and addressing queries to facilitate sales.
Achieved and exceeded sales targets on a consistent basis through proactive sales strategies and effective follow-up with leads.
Maintained accurate records of customer interactions and sales activities using CRM software.
Collaborated with team members and supervisors to optimize sales processes and improve overall campaign performance.
Demonstrated a commitment to delivering excellent customer service and ensuring customer satisfaction throughout the sales process.

Skills:

Outbound Calling
Sales Pitching
Objection Handling
Customer Relationship Management (CRM)
Target Achievement
Persuasive Communication
Active Listening
Team Collaboration

Experienced Middle School Teacher with a versatile background in teaching both Science and English to 6th, 7th, and 8th-grade students. Proficient in creating engaging and comprehensive lesson plans that cater to diverse learning styles and foster academic growth. Dedicated to creating a positive and inclusive classroom environment where students feel motivated to learn and succeed. Skilled in curriculum development, assessment, and communication with students, parents, and colleagues.
 

Designed and delivered engaging lesson plans for 6th, 7th, and 8th-grade Science and English classes, incorporating diverse instructional strategies and resources to foster student engagement and learning.
Developed and administered assessments to evaluate student progress and comprehension, offering constructive feedback to support academic improvement.
Tailored instruction to address the individual learning needs of students, including those with diverse academic abilities and challenges.
Collaborated with colleagues to align curriculum standards and co-create interdisciplinary projects integrating Science and English with other subject areas.
Maintained regular communication with parents/guardians to provide updates on student progress, behavior, and academic concerns, strengthening the partnership between home and school.
Actively participated in professional development opportunities to stay abreast of current best practices in teaching and learning methodologies.

 
Skills:

Curriculum Development
Classroom Management
Differentiated Instruction
Assessment and Feedback
Collaboration and Teamwork
Communication with Students, Parents, and Colleagues