概要

A customer service representative assists customers with inquiries, issues, and product information, ensuring a positive experience. Responsibilities include resolving complaints, providing solutions, and maintaining accurate records of interactions. Excellent communication and problem-solving skills are essential.

工作经历

公司标识
Customer supports Executive (CSE)
National Bank of Pakistan ( NBP)
Apr 2023 - Mar 2024 | Islamabad, Pakistan

公司标识
Customer Relation Officer (CRO)
Jazz
Jan 2022 - Mar 2023 | Islamabad, Pakistan

公司标识
Customer supports Specialist
Sybrid Pvt. Limited
Nov 2020 - Sep 2021 | Islamabad, Pakistan

公司标识
Customer support Executive
CMPak Pvt Ltd (Zong)
Jun 2019 - Aug 2020 | Islamabad, Pakistan

学历

Punjab Collage Of Commerce6th road rawalpindi
学士, 贸易学士, ‎
Commerce
2019
National skilles University
大专, ‎
Information Technology
Completed
2017
Govt Boys Inter collage Mallot
中级/A级, , ‎
Commerce
2016

技能

熟练 Call Center Services
熟练 Calls Handling
熟练 Cash Collection
熟练 Collection Maintenance
熟练 Collections Handling
熟练 Communication Skills
熟练 Coordination Skills
熟练 Customer Care
中级 Customer Relationship Management
熟练 Customer Service Skills
熟练 Fluent in English
熟练 IT Support Responsibilities
中级 Live Chat Handling
中级 Marketing
中级 Negotiation Skills
熟练 Official Tasks Handling
熟练 Physicall Activities
中级 Quality Control Cutting
中级 Quality Control Processes Command
初学者 Record Keeping
熟练 Recovery Audit
熟练 Recovery Planning
中级 Sales
熟练 Sales Skills
熟练 Telemarketing Skills
熟练 Telesales

语言

熟练 英语
熟练 乌尔都语