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概要
A dynamic and results-oriented banking professional with a BBA from UVAS, I have gained significant experience in branch operations and customer relationship management during my tenure at UBL. Starting as a Branch Services Officer in November 2020, I quickly progressed to become a Branch Services Supervisor in February 2022, where I successfully led a team of employees and ensured the efficient delivery of services. In recognition of my strong performance, I was promoted to Relationship Manager in December 2022, where I am responsible for managing a portfolio of clients and providing them with personalized solutions to meet their financial needs. With a proven track record of success, a customer-focused approach, and a strong work ethic, I am well-positioned to make a positive contribution to any organization in the banking industry.
工作经历
Relationship Manager
Develop and maintain relationships with new and existing clients, providing financial advice and recommending appropriate banking solutions
Meet and exceed monthly sales targets, generating new business through customer referrals and prospecting
Manage a portfolio of high-value clients, providing personalized service and addressing their banking needs
Work closely with branch management to ensure smooth operations and adherence to regulatory requirements
BSS
Supervised the daily operations of the branch, ensuring efficient and timely customer service
Managed a team of Branch Service Officers, providing coaching and support to ensure high performance
Oversaw cash handling and ATM management, ensuring accuracy and compliance with regulatory requirements
BSO
Maintained accurate and up-to-date customer records, ensuring compliance with regulatory requirements
Participated in training and development programs to enhance knowledge and skills
