概要

MOHAMMED USMAN


Mobile: +971524702340/+923444070717 | E-Mail: [email protected] | Location: UAE
Highly analytical, detail oriented professional of high repute
Global Span: GCC Countries
EXPERT IN: SABS | IBM | ORCALE Operation| Retail Marketing | Store Management | Operations Management | Customer Service | Relationship Building |
Business Communication | Inventory Management | Stock Replenishment | Sales & Marketing | Supply Chain Management
| People Management | Training & Development | Leadership | Communication Skills

P R O F E S S I O N A L O V E R V I E W
• An astute and skilled professional with Total 6 years including 3.9 years’ experience as a Associate in store operations, cost optimization and coordinating work with clients, staff and vendors
• Skilled in developing & implementing promotion plans and handling communication for brands including all above the line and below the line activities
• Proficient in managing entire breadth of commercial operations inclusive of sourcing, order processing, valuation, auditing, etc.
• Customer focused, adept in tracking budget expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Client Relationships
• A strong team leader with problem solving, interpersonal and relationship building skills with ability to relate to people at any level of business and management

E M P L O Y M E N T S C A N

Associate Store Manager/Stocker Job Responsibilities:
• Managing gamut of activities including supervising staff, meeting customer needs, planning and coordinating sales, merchandising, budgeting, product inventory, purchasing and sales
• Working in office environments while performing administrative duties as well as addressing staffing, consumer, and merchandising needs
• Working closely with regional managers and store owners in order to coordinate and determine the most cost-effective marketing and hiring strategies

项目

ORACLE DATABASE

工作经历

公司标识
Warehouse Associate
Amazon.ae
Oct 2018 - 代表 | Dubai, United Arab Emirates

ICQA

Problem solver

Inventory control

Cycle count

公司标识
Associate Store manager/Stocker
Panda Retail Company – Savola Group, Jeddah, KSA Since Dec 2014
Dec 2014 - Aug 2018 | Jeddah, Saudi Arabia

Job Responsibilities:
Managing gamut of activities including supervising staff, meeting customer needs, planning and coordinating sales, merchandising, budgeting, product inventory, purchasing and sales
Working in office environments while performing administrative duties as well as addressing staffing, consumer, and merchandising needs
Working closely with regional managers and store owners in order to coordinate and determine the most cost-effective marketing and hiring strategies
Recording sales figures, analyzing data, drafting proposals, researching and tracking products by using information technology
Assembling the best possible sales team by interviewing and selectively hiring the most qualified candidates, providing time-efficient and thorough training, and maintaining the skills and well-being of current staff with motivational incentives and evaluations to increase sales and ensure efficiency
Addressing customer needs by immediately resolving conflict, inspiring long-term customer relationships, and creatively placing and rotating merchandise in a way that best catches customers' attention
Ensuring the store is stocked, clean and in proper working order, to confirm that the set standards for quality, customer service, and health & safety are met, resolving health and safety, legal and security issues
Creating schedules, ordering supplies and writing reports, managing stock levels and making key decisions about stock control
Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Conducting price and product code integrity checks, involved in all aspects of the daily operation of the Store

公司标识
Territory In-charge
YAM EXPRESS, Al-Hafeez Shopping Gulberg III, Lahore
Oct 2012 - Aug 2013 | Lahore, Pakistan

 Managed incoming and outgoing shipping logistics
 Engaged in booking goods/documents for providing courier services; received messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person
 Acted as a logistics specialist and found the most efficient shipping route
 Determined shipping costs and tracked the location of the shipment
 Entered data about goods and carriers into computer databases for future use

公司标识
Customer Care Officer
Augere Pakistan (Pvt.) Ltd. (QUBEE)
Dec 2010 - Mar 2011 | Lahore, Pakistan

- Answering to customer queries online and over the phone

- Updating customer about their inquiries and complaints

- Follow up on customers and coordinating with the internal departments related to customer issues

- Managing high profile customer accounts

公司标识
supervisor
M.R.K Associates
Nov 2009 - Oct 2010 | Lahore, Pakistan

 Involved in supervision of construction site
 Tracked on-site activities in terms of cost, resource deployment, time over runs and quality compliance and proactively identified and rectified problems to ensure adherence to delivery time-lines
 Directed and guided technicians to their respective assigned duties

学历

University Of Punjab
学士, 艺术学士, ‎
Bachelor Of Arts
2009
中级/A级, , intermediate‎
Ecnomics
2006

技能

熟练 Data Comparison
熟练 Oracle Database
熟练 Retail Product Management
熟练 SABAS
中级 إدارة عمليات الفروع

语言

熟练 乌尔都语
中级 阿拉伯语
中级 英语