Responsible for overseeing all ecommerce operations on a day-to-day basis, spotting opportunities for improvement and troubleshooting when necessary.
Duties
Managing the day-to-day ecommerce activities of the company’s website.
Ensuring that the website delivers a great customer experience.
Monitoring data management to keep accurate product, contract, pricing and invoicing information.
Stock or Inventory Management
Working closely with suppliers and customers to improve operations and reduce cost.
Reviewing the performance of the supply chain and identifying areas that can be improved.
Responsible for the online sales of the company.
Deciding what to do with dead stock.
Develop new products and services
Develop and maintain client/customer satisfaction
Responsible for promoting the company through the advanced usage of digital trends and technology.
Duties
Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
Communicate with followers, respond to queries in a timely manner and monitor customer reviews
Oversee social media accounts design
Running digital marketing initiatives.
Responsible for the development and management of digital marketing programs.
Executing the company’s online social media and digital marketing plans