To remain embarked on the challenging career-path of business administration in environments where experience can be leveraged, used and enhanced to increment knowledge, and complement the analytical and implementation skills in organizations focused on adding value to the business.
- Tailoring and delivering lectures to meet the specific needs of each student, ensuring a customized and engaging learning experience.
- Screening Insurance Cases Assessing insurance cases based on policy types, including surrenders, partial surrenders, and maturities. Data entry of customer information into the ISF database.- Customer Verification Contacting customers to confirm their requests without undue pressure and ensuring clarity in their demands.- CRM Software Integration Attaching relevant files to the CRM software for systematic record-keeping.- Demographic Updates Making changes to demographic and information data as per customer requests.- Customer Communication Sending correspondence to customers, keeping them informed about their status based on their specific requests.- Billing and Financial Management Creating bills in accordance with coverage management and forwarding them to the accounts department.Softwares:- ISF- CRM
- Accounts department
- Account opening department
- Customer services
- Remittance department
- Cheque book/ATM Cards