Work at PCM Project in Association with WHO Bill and Malinda Gates Foundation As a IT Associate
IT support Officer at Rozan NGO
CCNA certification
Networking
Maintenance
Portocols
Install and configure computer systems.
Ensure all computers are virus-free and standard software (OS, MS Office, Anti-Virus etc.) are updated with the latest security patches.
Assist supervisor in managing the IT network operations.
Assist supervisor in backing up data for all staff.
Providing IT helpdesk support to all staff. Assisting staff through a series of actions, either face to face, by email or over the telephone to help set up systems or resolve issues.
Ensure smooth function of computers, printers and other IT-related equipment.
Providing support and facilitating staff in creating documents and presentations.
Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to relevant suppliers promptly.
Maintain necessary ICT-related files and records.
Ensure system and data security is maintained at a high standard, ensuring network integrity is not compromised.
Software up-gradation for the mail server.
Ensure backup of the main information systems is being made
Ensure that all staff has reliable access to the internet and that the internet will be used properly and legally.
Ensure that the internet security policy is applied correctly: router, firewall configuration, etc.
Staff Development- Develop and conduct ICT-related training for staff as per requirement.
Support Staff To IT Support, Installation IT Equipment, Maintenance and Update IT Equipment, Installing, Configure, Testing, Maintain, Monitor and Troubleshooting Software and Networking and Maintenance Website and Database Handling
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