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Programme Support Officer (Quality Assurance)

Penny Appeal

发布 Jun 26, 2024 1075 查看

PKR. 100,000 - 125,000/Month

Purpose of Post

The Programme Support Officer (Quality Assurance) plays a vital role in supporting the MEAL team by ensuring the accuracy, completeness, and timeliness of programme data. You will be responsible for a range of tasks related to data collection, management, analysis, and reporting, contributing to the effective monitoring and evaluation of Penny Appeal's programmes.

Key Responsibilities

Data Quality Assurance:

o Conduct data quality checks on programme monitoring data, ensuring accuracy, consistency, and completeness.

o Develop and implement data cleaning procedures to address data inconsistencies and errors.

o Maintain data dictionaries and coding schemes to ensure standardized data collection across programmes.

o Support the development and implementation of data quality control measures within programme teams.

Data Management and Reporting:

o Enter and manage programme data in designated databases and systems (e.g., Salesforce).

o Generate reports on programme performance based on established reporting templates and indicators.

o Extract and prepare data for further analysis by the MEAL team.

o Assist with the development and maintenance of data management systems and procedures.

Support for Monitoring and Evaluation:

o Assist the MEAL team with data collection activities for programme evaluations (e.g., data entry from surveys).

o Prepare data visualization tools (e.g., charts, graphs) to effectively communicate programme findings.

o Contribute to the development of basic programme monitoring reports.

Collaboration and Communication:

o Maintain strong relationships with programme teams and other departments to facilitate smooth data collection and reporting processes.

o Provide technical assistance and guidance to programme staff on data management procedures.

o Communicate data-related issues and challenges to the MEAL Manager on time.

Programme Support Officer (Quality Assurance, Data Management & Reporting) - Person Specification

Criteria

Required (R)

Desirable (D)

Qualifications

Graduate in a relevant field such as Statistics, Data Management, or a related social science discipline (R)

Bachelor degree in a relevant field (D)

Experience

2+ years of experience in data management or a related field (R)
Experience working in the international development or humanitarian sector (R)
Experience working in an Islamic charity setting (D)

Knowledge & Skills

Strong understanding of data quality principles and best practices (R)
Proficiency in data entry and management software (e.g., MS Excel, Salesforce) (R)
Basic knowledge of data analysis techniques (descriptive statistics) (R)
Excellent attention to detail and accuracy (R)
Strong communication and interpersonal skills (R)
Ability to work independently and as part of a team (R)
Excellent written and organizational skills (R)
Experience with data visualization tools (e.g., charts, graphs) (D)
Experience with basic statistical software (e.g., SPSS) (D)
Knowledge of monitoring and evaluation frameworks (D)

Personal Attributes

Commitment to Penny Appeal's values and mission (R)
Strong work ethic and ability to meet deadlines (R)
Ability to learn new skills quickly (R)
Commitment to data quality and accuracy (R)
Ability to work independently and take initiative (R)

* Fluency in additional languages (D)

* Strong problem-solving skills (D)

* Excellent time management skills (D)

PSEA and Safeguarding:

Penny Appeal has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries. Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct that enshrines principles of PSEA, always (both during work hours and outside work hours). Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training. All staff must ensure that they understand and act in accordance with this clause.