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The responsibilities of CSR include
- Checking product
- service availability
- Customer satisfaction
- Handle high amounts of incoming calls
- Maintaining a database of customer information
- Responding to customer reviews
- Sales
- Open new customer accounts
- Accurately document customer interactions
- Answering inbound calls
The SKILLS required
- communication
- Problem solving
- Active listening
- Time management
- Product knowledge
- Adaptability
- Patience
- CRM
- Innovation
- organisation
- leadership
- strategic thinking
- multi-tasking
- relationship building
- teamwork
- on-boarding
Oxvor International Group is a global leader in manufacturing, trade & technology. Through our global network we are spread across North America, Europe, Asia & the GCC. Our brands & companies have a strong focus on serving customers and clients with quality, consistency & unmatched support. Our brands include OXRITE for Cleaning Supplies, FIREOX for Sports and Apparel and Nature and Pure for Cosmetics.
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