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We are seeking a professional and friendly Front Desk Officer to be the first point of contact for our clients and visitors. The ideal candidate will be responsible for managing front desk operations, providing excellent customer service, and ensuring a welcoming environment.
Key Responsibilities:
- Greet and welcome visitors in a courteous and professional manner.
- Answer and direct phone calls and inquiries.
- Maintain an organized front desk area and manage schedules and appointments.
- Assist with administrative tasks as needed.
- Manage incoming and outgoing mail and packages.
- Provide information about the company’s services and facilities.
- Coordinate with various departments to ensure efficient communication and service delivery.
- Handle customer complaints and queries with patience and professionalism.
- Maintain confidentiality and security of sensitive information.
- Perform other related duties as assigned.
Qualifications:
- Bachelor’s degree in Education or a related field.
- Minimum of 3 years of experience in a front desk or customer service role.
- Proven experience in a front desk or customer service role.
- Excellent communication and interpersonal skills.
- Proficient in MS Office Suite and basic office equipment.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and demeanor.
Preferred Skills:
- Knowledge of office management procedures.
- Fluency in multiple languages is an advantage.
OF Logistix Pvt Ltd
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