Key Responsibilities:

  •  Manage large amounts of incoming calls
  • UK based Call Center
  •  Identify and assess customers’ needs to achieve satisfaction
  •  Build sustainable relationships and trust with customer accounts through open and interactive communication
  •  Provide accurate, valid and complete information by using the right methods/tools
  •  Meet personal/customer service team sales targets and call handling quotas
  •  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  •  Keep records of customer interactions, process customer accounts and file documents
  •  Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Qualifications:

  • FSC/BS/Masters (good English speaking communication skills)
  • Experience Rquired: (1Year to 3 Years)
  • Location: Lahore, Pakistan
  • E38-B Nadirabad colony near masjid Usmania, Bedian road,Lahore cantt.
  • Timing will be on rotation,
  • Work 6 Days/ week.

Salary Bracket is 40k to 60k depending on your Experience and Interview. (Salary slip required)

工作详细内容

全部职位:
5 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
年龄:
25 - 40 年
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
1年
在之前申请:
Jul 08, 2024
发布日期:
Jun 07, 2024

MobitSolutions

· 1-10 员工 - 拉合尔

Mobit Solutions, we are committed to helping our clients make the best business decisions in all circumstances. We do this by taking the time to listen to our clients in order to gain a full and clear understanding of their business - their objectives, issues, culture and people. Envisioning Based on an initial project description provided by the client, Mobit Solutions provides an approximate estimate of the cost and time required to do the work.

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