。该工作已被公司管理人员暂停申请，不再接受简历投递

Virtual Administrative Assistant to CEO

MNA PAC

多个城市，巴基斯坦

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发布 Jul 07, 2021 6 查看

PKR. 40,000 - 60,000/Month

We are leading supplier of eco food and drinks packaging, providing an end-to-end service from design to sourcing to storage and final delivery. Working with a wide range of quick-service food businesses across the globe, including many start-ups, we provide a key service into this rapidly growing food sector. The business is expanding and looking for a bright, talented and motivated sales order processor to join our virtual team and focused on exceptional customer results.

Key Responsibilities

• Process and manage orders via website and accounting system. Full Training will be given.

• Assist customers over the phone, email and live chat regarding our products and services. Hence need great linguistics skills In English as this is Virtual Based Role.

• Provide advice and quotations to new and existing customers.

• Resolve customer issues, queries, complaints, and delivery issues.

• Assist customers abroad to support our growing export business.

• Manage customer expectations especially during busy periods.

• Maintain and improve customer databases.

• Retain customers and increase revenue on small accounts.

• Liaise with outsourced couriers and warehouse on a daily service.

• Manage leads through CRM. Experience Required for Sales Order Processor

• Previous experience in customer service in a small business.

• Experience working in a B2B product distribution business.

• Knowledge and experience in using Sage 50 or a similar accounting system preferred.

Qualifications •

Educated minimum to A-level standard.

• Excellent attention to detail.

• Ability to multi-task in a fast paced environment and hit multiple daily deadlines.

• Highly organized.

• Excellent memory.

• Intermediate to advanced knowledge of Excel is essential.

• Fluent in English language is core for this Role.

• Must be comfortable dealing with a high volume of administrative duties.

• Excellent verbal and written communication skills.

• Able to thrive in a busy environment.

Personal Behaviours

• Hard working and persistent

• Passion for providing exceptional service, help and support.

• Interest in packaging, sustainability and environmental issues.

• Excellent attention to detail.

• A time efficient a self-starter with a drive to make a difference to the business.

• Must be able to multi-task under pressure and make decisions.

• The ability to develop and maintain client, colleague relationships.

• Excellent verbal and written communication skills.

• Will have a positive and enthusiastic approach to work.

Working Hours

Working hours will be from 4:30am – 01:00pm

We will provide full training and full access to resources will be given, a great opportunity to work from home. You need fast internet and good computer.