Join our team as a Voice Agent in our call center. You will be the first point of contact for our customers, providing excellent service and resolving inquiries efficiently.

Responsibilities:

  • Handle inbound and outbound customer calls professionally and courteously.
  • Provide accurate information and assistance to customers regarding products/services.
  • Resolve customer complaints or issues in a timely manner.
  • Document all interactions and transactions accurately in the CRM system.
  • Adhere to company policies and procedures at all times.

Qualifications:

  • Strong communication skills, both verbal and written.
  • Ability to multitask and work well under pressure.
  • Good problem-solving abilities and attention to detail.
  • Previous customer service experience preferred but not required.
  • Willingness to work in rotating shifts, including evenings and weekends.

Additional Information:

  • Comprehensive training provided.
  • Competitive salary and performance-based incentives.
  • Opportunity for career growth within the company.

工作详细内容

全部职位:
35+ 发布
工作时间:
晚班
工作类型:
性别:
没有偏好
年龄:
18 - 35 年
最低学历:
大学入学/0级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Jul 15, 2024
发布日期:
Jun 15, 2024

MARS BPO

· 51-100 员工 - 伊斯兰堡, 拉瓦尔品

We have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities.

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