Responsibilities list:

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Pay: Rs30000.00 - Rs70,000.00 per month

工作详细内容

全部职位:
10 发布
工作时间:
晚班
工作类型:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
� 经验
在之前申请:
Oct 22, 2024
发布日期:
Sep 21, 2024

MARS BPO

· 51-100 员工 - 伊斯兰堡, 拉瓦尔品

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p

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