发布 Dec 09, 2024 121 查看 Report Job
PKR. 30,000 - 40,000/Month
We are looking for a dedicated Customer Support Representative to handle incoming calls and inquiries. If you thrive in a customer-focused environment, we'd love to meet you!
Key Responsibilities:
- Handle incoming customer calls and inquiries with professionalism and courtesy.
- Provide accurate information regarding orders, product details, and company policies.
- Confirm and process customer orders efficiently.
- Address and resolve customer concerns, ensuring a positive shopping experience.
- Maintain detailed records of customer interactions and transactions.
What We're Looking For:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centered approach.
- Experience in customer service, retail, or e-commerce is a plus.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficiency in using customer support software and tools.
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