。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Officer

International Centre of Excellence (ICE) Pakistan

卡拉奇，巴基斯坦

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发布 Mar 26, 2024 113 查看

• Handling customer queries regarding hotel/tour bookings over call

• Resolve customer complaints/queries via phone, email, mail or social media

• Manage large amounts of incoming calls from customers on a helpline

• Provide accurate, valid, and complete destination information by using the right methods/tools

• Keep records of customer interactions, process customer accounts, and file documents

• Follow communication procedures, guidelines, and policies

• Manage CRM

• Handling B2B calls

• Responding to social media queries

• Coordinating with marketing on lead generation.

• Develop and maintain positive business and customer relationships

技能

Negotiation Skills Client Dealing CRM End to End Sales

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

卡拉奇, 巴基斯坦

性别:

没有偏好

年龄:

22 - 34 年

最低学历:

学士

学位头衔:

Business

职位等级:

资深专业人员

电话预约已成功，我们的专家会在短时间内与你联系:

2年 (• At least two years in customer handling • Experience in customer relationship management • Excellent written and verbal communication skills)

在之前申请:

Apr 06, 2024

发布日期:

Mar 26, 2024

International Centre of Excellence (ICE) Pakistan

· 51-100 员工 - 卡拉奇

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The International Centre of Excellence (ICE) has been established by iQualify UK, a British education provider, with the aim of providing both professional training and transnational education consultancy to develop the human capital in Pakistan. The centre has developed an ecosystem that enables academicians and professionals from UK’s higher education institutions to carry out capacity building projects in Pakistan along with developing our future generation of leaders and entrepreneurs.