The Online Medical Consultant within the Operations department will be responsible for collecting data from a variety of clinical or pharmaceutical research projects. The Medical Consultant will be required to work collaboratively to align, compile, and manage data to be reported in a clear and concise manner, without error. We are looking for individuals who have a way of dealing with potential customers and the like with utmost sincerity and compassion.

Job Description

  • To make outbound calls to assess the enrolled research volunteers health by analyzing the health reports discussion with the volunteers and their doctors
  • To ensure that the highest level of quality Patients care is delivered based on pre-defined quality benchmarks.
  • To have an extensive understanding of FAQs to ensure smooth delivery of information to the Patients and doctors over the phone
  • Maintain the highest level of knowledge regarding relevant diseases and products to enable them to create a more positive patient experience at every touchpoint with Patients, their caregivers, and Health Care Professionals.
  • To have extensive exposure to and first-hand knowledge of the relevant culture names addresses and language.
  • Ensure compliance with all company policies, procedures, and practices.

Job Specifications

  • MBBS Graduate
  • Proficiency with MS Office (Particularly MS Excel and MS Word)
  • Empathy, Hospitality & Excellent Communication skills in English
  • 2-3 years experience preferred
  • Perks & Benefits
  • Medical Insurance
  • Permanent Employment Status
  • Provident Fund
  • Internal Job Opportunities
  • Annual Leaves
  • Leaves Encashment
  • Referral Bonus
  • Company Pick & Drop

Job Type: Full-time

工作详细内容

全部职位:
10 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
年龄:
18 - 39 年
最低学历:
临床医学学士
学位头衔:
MBBS
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
2年
在之前申请:
Jul 08, 2024
发布日期:
Jun 07, 2024

ibex

- 卡拉奇

'ibex.' is is a public listed company on Nasdaq. We are a people-helping company, inspired to bring about a global change in an otherwise dulled out technological world. Headquartered in Washington, D.C., ibex. has delivery locations across 30 sites in 8 countries and maintains a network of over 25,000+ employees. With its CLX platform, the company’s solutions range from handling 138 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2.3 billion yearly in lifetime revenues, to deploying its Clear view platform that helps brands manage and optimize their customer experience. Emerging with its client-driven and customer-inspired approach, ibex. Pakistan has achieved the #1 Market Position in delivering the end-to-end customer experience journey to fortune 500 companies. We are among the fastest growing geographical location of ibex currently employing 6500+ employees operating from 8 centers in 3 major cities; Karachi, Lahore, and Islamabad. We offer permanent and contractual job opportunities with internal growth opportunities to striving individuals. We have among the highest female ratio and fresh graduate hiring across the industries. Our mantra is we don’t create jobs we make careers!

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