Compliance Executive

I Gate Technologies

发布 Jun 03, 2024 292 查看 Report Job

Continuously monitor all escalation queues for both new and resolved items identifying where any misses may have occurred.
Taking personal ownership of /or allocating out all new escalations and ensuring resolution in a timely manner.
Ability to take over problematic or controversial escalations and/or deep dive into specific escalations or clusters of escalations where appropriate
Ensuring compliance with escalation procedures and SLAs.
Establishing effective working relationships with inter-dependents
Maintaining all relevant data repositories ensuring full data integrity and resolving any identified gap-analysis issues.
Producing, as required, metric reports and/or summary reports for the wider business teams.
Identify opportunities for process improvement within Account Health Support functional areas and work with relevant teams to drive change.
An Individual should have knowledge of Amazon “Voice of the Customer” dashboard to identify the Listing/Product concerns and raise the issue the concerned department to improve the listing/product quality.
Collaborate as part of a team to produce clear and detailed reports required by senior stakeholders.

技能

Customer Service Report Writing Fluent in English Analytical Skills

工作详细内容

全部职位:

1 发布

工作时间:

中班

工作类型:

全职/长期工

部门:

Customer Services (24/7)

工作地址:

伊斯兰堡, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

入门级

电话预约已成功，我们的专家会在短时间内与你联系:

1年

在之前申请:

Jul 04, 2024

发布日期:

Jun 03, 2024

iGate Technologies (Pvt) Limited, is one of the top most end-to-end E-commerce solution provider. iGate is driven to provide seamless experiences for their clients i.e. RDX Sports Today RDX sports (UK) can be seen as a top ranking brand on Amazon, EBAY, Walmart, Wish.com and various other marketplaces competing with or dominating brands that have been in the market since 1900s