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Operations Associate - Hybrid

As an Operations Associate, you will be working directly with our COO to execute and complete client campaigns in a timely manner. This is a fast-growth opportunity. You will be supported and trained continuously but you must also already be highly competent and capable of adding value from day 1. We require our team members to be passionate about their work, have a collaborative approach, and bring positive energy to the workplace. The more you can be an asset, the more you will progress. There is no limit for a high caliber candidate.

Responsibilities:

The Operations Associate will report to the COO and will maintain oversight of all functions
related to the execution of campaigns.
Responsible for a range of campaigns and initiatives, including data analysis and operation strategy.
Research and apply critical and creative thinking to engage community members
Focus and maintain operational record-keeping, documentation and weekly meeting deliverables
Anticipate bottlenecks, provide management escalation, prioritize, and execute tasks to balance business needs vs. community constraints while ensuring quality
Work with cross-functional teams within the organization
Effectively and accurately communicate relevant campaign information to project stakeholders

Requirements:

Min 1 year demonstrated operational experience in a Tech related company.
Bachelors degree in Marketing, Business, Computer Science or similar is preferred
Strong analytical and quantitative skills, ability to use hard data and metrics to back up assumptions, recommendations, and drive action
Strong logical acumen for strategic problem-solving and process optimization.
Proficiency in Google Drive, especially in Google Sheets
Open-mind and can-do attitude.
Fluent written and spoken English skills

Skills:

Organization and attention to detail
Excellent communication and management skills
Analytical and creative mindset with strong design thinking abilities
Familiarity with project management, design and release tools typically used in the software industry
Understanding of software development is desired but not required.