Business Analyst

The company is seeking a detail-oriented and analytical Business Analyst with strong SQL experience to join its team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven insights to support strategic decision-making.

Responsibilities:

Analyze, diagnose, and resolve software problems, configuration issues and
assist with implementation of our company-wide core software platforms.
Provide direction and training to internal teams in the use of the application and how it relates to business workflow.
Identify and correct or advise, on technical and system configuration issues.
Suggest feature and product enhancements to our development team.
Act as the primary point of contact for functional and technical troubleshooting for our teams globally.
Consult with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
Analyze the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users; track and fully document changes for functional and business specifications; write detailed universally understood procedures for end users and to use in training.
Participate in test case definition and user acceptance testing and testing of new system functionality. Develop training curriculum and conduct formal training sessions for end users.

Qualifications and skills:

BSCS or a Computer science graduate with relevant experience
Proven experience as a Business Analyst or in a similar analytical role.
Strong proficiency in SQL for data extraction, manipulation, and analysis.
Strong verbal, written, and interpersonal communication skills with the ability to
communicate technical information effectively.
Ability to independently learn our software platform and related dependencies quickly and thoroughly using a variety of methods.
Self-motivated, detail-oriented, organized with ability to attach a sense of urgency to tasks and projects.
An ability to work independently and efficiently to meet deadlines.
A desire to grow professionally inside of a fast-growing organization.

Benefits: