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Receptionist

HIVE Consultants

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Responsibilities:

Warmly greet patients and visitors as they arrive at the complex
Manage patient check-in and check-out processes efficiently
Schedule appointments and coordinate with healthcare providers
Answer incoming calls, screen and direct them appropriately
Respond to inquiries and provide information about our services
Maintain cleanliness and organization of the reception area
Assist with administrative tasks such as filing, data entry, and billing support
Ensure compliance with confidentiality.

Requirements:

Minimum 5 years experience as a receptionist or in a customer service role, preferably in a healthcare setting
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficiency in computer skills, including Microsoft Office Suite
Ability to remain calm and professional in high-pressure situations
Empathetic and compassionate demeanor towards patients and their families
High school diploma or equivalent; additional certification in medical office administration is a plus point.