发布 Jul 18, 2024 216 查看
We are seeking an experienced web developer to create a web-based helpdesk for HAP App.
This will entail:
Implementing a ticket management system:
This system should allow users to submit tickets, track their progress, and receive updates once their issues are solved.
Enabling live chat support:
The app should have a built-in chat component to provide real-time support to users.
Building a knowledge base:
This should consist of FAQs, tutorials, tips and other self-help resources. It needs to be easily searchable and user-friendly.
Note: Home based job
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