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PKR. 40,000 - 80,000/Month
- Handle inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.
- Assist customers in resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.
- Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.
- Educate customers on available products, services, and promotions to meet their needs and enhance their experience.
- Maintain accurate records of customer interactions, transactions, and resolutions in our database system.
- Collaborate with other departments, such as technical support and sales, to ensure effective communication and resolution of customer issues.
- Availability for night shifts (8 PM - 5 AM).
- Note:- Pick & Drop Service is Available
- Weekends are off
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