We are seeking an enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist with providing support to our customers, troubleshooting technical issues, and learning about the latest technology and industry trends.

Job Responsibilities:

• Respond to customer inquiries.

• Assist with diagnosing and resolving technical issues.

• Document and track customer interactions and resolve issues.

• Collaborate with cross-functional teams to resolve customer issues.

• Participate in training and development opportunities.

Content Sourcing and Uploading (WordPress):

• Source relevant technical content, such as product manuals, guides, FAQs, and troubleshooting tips, from internal resources.

• Format and organize content for optimal presentation on our WordPress-based website.

• Upload and publish content using WordPress, ensuring proper categorization and tagging.

Job Requirements:

• Currently enrolled or have finished in computer science, engineering, or any related field of study.

• Basic understanding of hardware, software, and networking concepts.

• Excellent verbal and written communication skills.

• Ability to work independently and in a team environment.

• Excellent problem-solving and time-management skills.

• Strong attention to detail.

Benefits of this Internship Include:

• You gain real-world work experience at an internationally reputable high-tech company.

• Learn real-world knowledge, work ethics, and team spirit.

• 3 certificates upon successful completion of the Internship.

• It is short & convenient: you can work from anywhere, which makes you much more employable and competitive in the job market.

工作详细内容

全部职位:
4 发布
工作时间:
早班
工作类型:
性别:
没有偏好
学历:
证书 只有
职位等级:
实� 生/学生
经验:
� 经验 - 少于1年
在之前申请:
Jul 11, 2024
发布日期:
Jun 10, 2024

GAO Tek

· 601-1000 员工 - 拉瓦尔品, 扎希尔

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