We’re looking for a highly skilled dispatcher representative to join our team.This person will handle a variety of important supportive tasks, providing answers, insights, and instructions.As the voice of our company, the call center representative must possess excellent communication and interpersonal skills.Objectives of this role

  • Serve as an intermediary between callers and units in the field to ensure that needed services and products are delivered

  • Develop delivery or driving routes using mapping software along with weather and traffic information

  • Assuage the distress of customers or members of the public during conflicts or crises

  • Maintain up-to-date call logs or dispatching software to track ingoing and outgoing information 

Responsibilities

  • Liaise with major contracted customers

  • Oversee vehicle scheduling and routes, dispatch vehicles, and provide timely information to drivers

  • Report all scheduling and driver complaints to the appropriate location manager

  • Provide solutions for drop-off and pickup problems

  • Assist with the supervision of day-to-day operations

Required skills and qualifications

  • Strong communication and interpersonal skills

  • High fluency with computers and current software

  • Ability to remain calm and deliver clear instructions under pressure 

Preferred skills and qualifications

  • Proficiency with radio dispatch equipment

  • Ability to multitask effectively

  • Excellent decision-making skills

工作详细内容

全部职位:
10 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
年龄:
16 - 24 年
最低学历:
大学入学/0级
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Aug 27, 2024
发布日期:
Jul 27, 2024

Future Vision Advertising Pvt Ltd

· 1-10 员工 - 拉合尔

Advertising Company

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