。该工作已被公司管理人员暂停申请，不再接受简历投递
发布 Nov 21, 2022 527 查看
- To solve user problems by following standard operating procedures (SOP).
- Attend to customer support ticket and live chat
- Respond to user support ticket.
- Conduct troubleshooting using questionnaires to find out the level of support needed
- Create tickets for Level 2 support
- Provide product information - Answering pre-sales technical questions Solve common problems such as username and passwords issues, menu navigation, verification of hardware and software, installation issues, and setup.
- To solve user problems by following standard operating procedures (SOP).
- Monitoring network, server performance, and uptime
- Other job-related duties as assigned
Furcop Innovation Sdn. Bhd
· 1-10 员工 - 伊斯兰堡, 卡拉奇, 蒂默加拉, Uthal, 村庄桑德, 亚兹曼曼迪, 兹霍布, 加拉特
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