。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Agent - Medicare

FFK Lodhi Group of Companies

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Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport-building skills