UK’s leading Translation and Interpretation Company, TRANSLATION EMPIRE, is looking for English Speaking Candidates. Candidate must be proficient in English and must have exceptional communication skills.

Responsibilities: 

  • Manage/handle the outgoing/incoming calls professionally
  • Identify and assesses customer’s need to achieve satisfaction
  • Giving follow up calls to the customers at a specified date and time
  • Stay up-to-date on product and service knowledge
  • Follow communication procedures, guidelines, and policies
  • Managing a large number of outbound/inbound calls
  • Identify trends in customer inquiries or issues, and provide feedback to relevant teams to improve products, services, or processes

 Requirements & Skills:

  • Excellent written and verbal communication skills, particularly in English
  • Strong problem-solving and troubleshooting abilities
  • Ability to remain calm and professional under pressure
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable with technology and ability to quickly learn new systems
  • Ability to adapt to changing situations and priorities

Shift Time:

  • Shift 1: Mon- Sat (onsite)
  • Shift 2: Mon- Sat (onsite)
  • Shifts are aligned with UK timing

 

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
Bachelor/Fresh
职位等级:
入门级
电话预约已成功,我们的专家会在短时间内与你联系:
� 经验
在之前申请:
Oct 01, 2024
发布日期:
Aug 30, 2024

Empire Group

· 11-50 员工 - 拉瓦尔品

pInformation Technology/p

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