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This is a full-time, on-site role (night shift) for a Customer Service Representative (CSR). The CSR will be responsible for providing excellent customer support, resolving client inquiries, and assisting with medical billing-related questions. The role requires strong communication skills and a customer-oriented approach to ensure client satisfaction.
Qualifications
- Prior experience in customer service, preferably in a healthcare or medical billing setting
- Excellent verbal and written communication skills
- Strong problem-solving and conflict-resolution abilities
- Proficiency in using customer service software and CRM tools
- Ability to manage time effectively and prioritize tasks
- A customer-oriented mindset with a focus on providing quality support
Pay & Benefits
- Market-competitive salaries according to experience and expertise will be offered
- Performance Bonuses
- US Federal Holidays
- 5 D/W Job
Efay Solutions
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