。该工作已被公司管理人员暂停申请，不再接受简历投递

Debt Collector

Cloud Data Private limited is searching for a reliable and qualified debt collector who will report to the collections management team. Also known as collection specialists, debt collectors are responsible for identifying and tracking outstanding customer debt. As part of our collections team, the debt collector will be responsible for contacting debtors, organizing payment plans, maintaining paper trails, and planning courses of action to recover outstanding debts. Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities.

Objectives of this role:

Identify, track, manage, and investigate delinquent customer accounts
Work closely with customers to negotiate payment arrangements
Cultivate working relationships with customers, guiding them through the repayment process
Follow up with customers to ensure payments are made in a timely manner
Use databases to monitor and update outstanding accounts
Keep records of all customer communications to build individual debtor cases

Key Responsibilities:

Identify customers with outstanding debts
Contact and track debtors, encouraging timely repayment
Handle customer questions, complaints, and inquiries
Create and implement debt collection courses of action
Negotiate specific payment plan arrangements with debtors
Investigate discrepancies to resolve outstanding customer accounts

Qualifications:

Bachelor's degree in a related field (Finance, Business, or a similar discipline) is preferred.
Proven experience in collections and recovery management, with a minimum of 1-2 years of relevant experience.
Outstanding interpersonal skills
Strong organizational skills
Clear, persuasive verbal and written communication
Excellent negotiation skills
Problem-solving mindset
Professional phone etiquette
Experience working in a deadline-driven environment
Account management experience

Why Join Cloud Data Private Limited

Competitive salary and benefits package.
Opportunity for professional growth and development.
A collaborative and supportive work environment.
A chance to be a part of a forward-thinking organization in the financial industry.