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- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Fluency in the English Language.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Perks and Benefits:
- Attractive Salary package
- Attractive incentives and bonuses
- 5 working days
- Free lunch, Refreshments
- Medical insurance
Callify SMC Pvt.Ltd
· 11-50 员工 - 伊斯兰堡
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