。该工作已被公司管理人员暂停申请，不再接受简历投递

Taxi Operator / Dispatcher - Inbound

Bats Cabs (UK)

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PKR. 60,000 - 100,000/Month

Your role as Taxi Controller (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings.
You will also be handling the following task in particular:Airport and Local Bookings
Payment over the Phone.
Escalating the complaint to the relevant Department. Handling Driver Queries/ Grievances.
Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.
The focus should always be on quality,Pickup and Drop-off should always be accurate to maintain High-Quality standards.
This role required excellent speaking and listening skills.
Candidates with the working knowledge of Cordic are preferred but fresh applicants can also apply.