1. Email response to customers. Zendesk, Walmart, Amazon.
  2. Document each customer's question or problem as well as the resulting answer or solution.
  3. Develop customer service solutions.
  4. Interact with the back end team for order processing or the address update.
  5. Contact courier companies on tracking issues.
  6. Contact customers for follow-up on emails.
  7. Made pickups for the parcel collections.
  8. Communicate with the Teammates for further information.
  9. Give a reply to customers as per the requirements. (at least 80 tickets per day).
  10. Afternoon shift (3pm to 12 midnight).

工作详细内容

全部职位:
5 发布
工作时间:
早班
工作类型:
工作地址:
Gulberg 3, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
电话预约已成功,我们的专家会在短时间内与你联系:
少于1年
在之前申请:
Dec 02, 2023
发布日期:
Oct 31, 2023

Aosom

· 1-10 员工 - 拉合尔

Each day, we here at Aosom work our hardest to live up to our name. We’re always on the lookout for cool new products at the very best prices to help make life better. From HomCom to Outsunny, Pawhut and Soozier, our brands span an extensive variety of categories so that you’ll always find exactly what you’re looking for at a price that won’t break your budget. At Aosom, our goal is to take the convenience and selection of online shopping and pair it with the value of excellent pricing and customer service to create a buying experience like none other..

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